Click here to view Freer Properties Guide to paying bills in Phnom Penh

 

Freer Properties receives many enquiries and complaints about the process of paying utility bills in Phnom Penh, so here is a quick guide to help you.

  1. Please ensure you pay your bills on time as re-connections are time-consuming and costly
  2. Check the addresses and account names are correct before paying
  3. Become familiar with where the bills are placed – sometimes you will find them in unusual places
  4. EDC bills are issued every month virtually on the same date, so keep a lookout!
  5. Water bills are issued every 2 months – again keep a lookout for them
  6. Once the due date on the bills has expired you cannot pay by App, instead you have a few days grace to pay in the offices (see slides 2 & 3).
  7. Bills can be paid at Wing outlets (almost on every street)
  8. It may be a good idea to pay extra on your water bill to avoid disconnections
  9. EDC reconnections usually take <2 working days and cost $2.50
  10. Water reconnections usually take <2 working days $15.25
  11. Don’t expect any actions from these services on weekends and certainly not on holidays
  12. EDC website: https://www.edc.com.kh/index.php
  13. PPWSA website: http://www.ppwsa.com.kh/en/

 

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